BUSINESS STUDIES MASTER

Simplifying Foundations of Business & Management for Class XI & XII

 

CHAPTER 2: PRINCIPLES OF MANAGEMENT-REVISION NOTE


1. Meaning of Principles of Management
Principles of management are general guidelines for managerial decision-making and behaviour. They help managers improve efficiency and deal with managerial problems.
2. Management Principles vs Scientific Principles
BasisManagement PrinciplesScientific Principles
NatureFlexibleExact
ApplicationDepends on situationSame result every time
BehaviourRelated to human behaviourRelated to physical science
ExampleDivision of WorkLaw of Gravity
3. Principles vs Techniques vs Values
BasisPrinciplesTechniquesValues
MeaningGuidelines for decisionsMethods of doing workMoral beliefs
ExampleUnity of CommandBudgetingHonesty
4. Evolution of Management Principles
Management principles developed gradually through experience and research.
Important contributors: Max Weber, Elton Mayo, Peter Drucker, F.W. Taylor, Henri Fayol.

Taylor → Scientific Management
Fayol → Administrative Management
5. Nature of Principles of Management
Memory Code → U-GIFTED
  • U – Universal applicability
  • G – General guidelines
  • I – Formed by practice and experimentation
  • F – Flexible
  • T – Mainly behavioural
  • E – Cause and effect relationship
  • D – Contingent (depends on situation)
6. Significance of Principles of Management
Memory Code → ROADS
  • R – Reality insights
  • O – Optimal utilisation of resources
  • A – Adaptation to environment
  • D – Scientific decision making
  • S – Social responsibility
7. Henri Fayol
Fayol’s Principles of Management
  1. Division of Work – Work divided into specialised tasks.
  2. Authority and Responsibility – Right to give orders must match responsibility.
  3. Discipline – Employees must follow rules.
  4. Unity of Command – One employee receives orders from one boss.
  5. Unity of Direction – One plan and one head for similar activities.
  6. Subordination of Individual Interest to General Interest – Organisation’s interest first.
  7. Remuneration of Employees – Fair wages to employees.
  8. Centralisation and Decentralisation – Proper balance of authority.
  9. Scalar Chain – Clear line of authority from top to bottom.
  10. • Gang Plank: Direct communication between two employees at same level in urgent situations.
  11. Order – Right person and material in the right place.
  12. Equity – Fair and kind treatment of employees.
  13. Stability of Tenure – Job security for employees.
  14. Initiative – Encourage employees to take ideas and actions.
  15. Esprit de Corps – Promote team spirit.
Taylor’s Scientific Management
Father: F.W. Taylor | Book: Principles of Scientific Management (1911)
Meaning: Using scientific methods to increase efficiency and productivity.
Principles of Scientific Management
  • Science, Not Rule of Thumb
  • Harmony, Not Discord
  • Cooperation, Not Individualism
  • Development of Each and Every Person to His Greatest Efficiency
Techniques of Scientific Management

1. Functional Foremanship
Supervision divided among specialised supervisors.

Planning: Route Clerk, Instruction Card, Time & Cost, Disciplinarian.
Production: Gang Boss, Speed Boss, Repair Boss, Inspector.

2. Standardisation & Simplification: Standards for tools/methods; remove unnecessary varieties.

3. Method Study: Find "one best way" to reduce cost & increase efficiency.

4. Motion Study: Eliminate unnecessary movements to reduce fatigue.

5. Time Study: Determines standard time for a job.

6. Fatigue Study: Identifies rest intervals needed.

7. Differential Piece Wage: Higher efficiency → higher wage; Lower efficiency → lower wage.

Ultra-Fast Exam Memory Codes
Nature → U-GIFTED | Significance → ROADS
Fayol → 14 Principles | Taylor → 4 Principles + 7 Techniques

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