CHAPTER 2: PRINCIPLES OF MANAGEMENT-REVISION NOTE
1. Meaning of Principles of Management
Principles of management are general guidelines for managerial decision-making and behaviour. They help managers improve efficiency and deal with managerial problems.
2. Management Principles vs Scientific Principles
| Basis | Management Principles | Scientific Principles |
|---|---|---|
| Nature | Flexible | Exact |
| Application | Depends on situation | Same result every time |
| Behaviour | Related to human behaviour | Related to physical science |
| Example | Division of Work | Law of Gravity |
3. Principles vs Techniques vs Values
| Basis | Principles | Techniques | Values |
|---|---|---|---|
| Meaning | Guidelines for decisions | Methods of doing work | Moral beliefs |
| Example | Unity of Command | Budgeting | Honesty |
4. Evolution of Management Principles
Management principles developed gradually through experience and research.
Important contributors: Max Weber, Elton Mayo, Peter Drucker, F.W. Taylor, Henri Fayol.
Taylor → Scientific Management
Fayol → Administrative Management
Important contributors: Max Weber, Elton Mayo, Peter Drucker, F.W. Taylor, Henri Fayol.
Taylor → Scientific Management
Fayol → Administrative Management
5. Nature of Principles of Management
Memory Code → U-GIFTED
- U – Universal applicability
- G – General guidelines
- I – Formed by practice and experimentation
- F – Flexible
- T – Mainly behavioural
- E – Cause and effect relationship
- D – Contingent (depends on situation)
6. Significance of Principles of Management
Memory Code → ROADS
- R – Reality insights
- O – Optimal utilisation of resources
- A – Adaptation to environment
- D – Scientific decision making
- S – Social responsibility
7. Henri Fayol
- French industrialist
- Father of Administrative Management
- Book: General and Industrial Management
- Gave 14 Principles of Management
Fayol’s Principles of Management
- Division of Work – Work divided into specialised tasks.
- Authority and Responsibility – Right to give orders must match responsibility.
- Discipline – Employees must follow rules.
- Unity of Command – One employee receives orders from one boss.
- Unity of Direction – One plan and one head for similar activities.
- Subordination of Individual Interest to General Interest – Organisation’s interest first.
- Remuneration of Employees – Fair wages to employees.
- Centralisation and Decentralisation – Proper balance of authority.
- Scalar Chain – Clear line of authority from top to bottom.
- • Gang Plank: Direct communication between two employees at same level in urgent situations.
- Order – Right person and material in the right place.
- Equity – Fair and kind treatment of employees.
- Stability of Tenure – Job security for employees.
- Initiative – Encourage employees to take ideas and actions.
- Esprit de Corps – Promote team spirit.
Taylor’s Scientific Management
Father: F.W. Taylor | Book: Principles of Scientific Management (1911)
Meaning: Using scientific methods to increase efficiency and productivity.
Meaning: Using scientific methods to increase efficiency and productivity.
Principles of Scientific Management
- Science, Not Rule of Thumb
- Harmony, Not Discord
- Cooperation, Not Individualism
- Development of Each and Every Person to His Greatest Efficiency
Techniques of Scientific Management
1. Functional Foremanship
Supervision divided among specialised supervisors.
Planning: Route Clerk, Instruction Card, Time & Cost, Disciplinarian.
Production: Gang Boss, Speed Boss, Repair Boss, Inspector.
2. Standardisation & Simplification: Standards for tools/methods; remove unnecessary varieties.
3. Method Study: Find "one best way" to reduce cost & increase efficiency.
4. Motion Study: Eliminate unnecessary movements to reduce fatigue.
5. Time Study: Determines standard time for a job.
6. Fatigue Study: Identifies rest intervals needed.
7. Differential Piece Wage: Higher efficiency → higher wage; Lower efficiency → lower wage.
Ultra-Fast Exam Memory Codes
Nature → U-GIFTED | Significance → ROADS
Fayol → 14 Principles | Taylor → 4 Principles + 7 Techniques
Fayol → 14 Principles | Taylor → 4 Principles + 7 Techniques
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