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CASE STUDY PRACTICE BANK
CASE 1 (BOARD ARCHIVE) Aman is working as a Marketing Manager in a company manufacturing solar panels. The company recently decided to expand its operations to international markets, which required an immediate increase in the workforce. To meet this demand, Aman was asked to find candidates for the post of Regional Sales Managers. Instead of looking outside, he decided to give an opportunity to existing employees by promoting five high-performing Assistant Managers who had been with the company for over four years. This move was appreciated by everyone, as it boosted morale and saved the company significant costs associated with recruitment. Identify and explain the source of recruitment used by the company. Also, state any two merits of using this source.
The source of recruitment used is Internal Source of Recruitment (Promotion).

Explanation: Promotion involves shifting an employee to a higher position, carrying higher responsibilities, facilities, status, and pay.

Merits:
1. Motivation: It motivates employees to improve their performance as they see a path for career growth within the organization.
2. Economy: It is a cheaper source of recruitment compared to external sources as no expenses are incurred on advertisements or extensive testing.
CASE 2 (CBSE BOARD 2023, Set 3) 'Zenith Ltd.' is a highly reputed software company. To maintain its market position, the HR department consistently monitors the performance of its employees. During a recent review, the CEO realized that while the number of employees was sufficient, their technical skills were outdated compared to current AI and Machine Learning trends. The HR Manager suggested that instead of hiring new staff, the company should send their current software engineers to a specialized training institute for a three-month intensive course. This would help the employees learn new techniques and enhance their productivity without disrupting the existing hierarchy. Identify the concept mentioned above. Also, explain any three benefits of this concept to the organization.
The concept mentioned is Training.

Benefits to the Organization:
1. Systematic Learning: It is a systematic process that avoids wastage of efforts and money incurred in trial-and-error methods.
2. Higher Productivity: It enhances employee productivity both in terms of quantity and quality, leading to higher profits.
3. Equips Future Managers: It prepares employees to take up higher responsibilities in times of emergency or organizational growth.
CASE 15 (PREDICTIVE) The management of 'Future Tech' has decided to implement a new performance appraisal system where employees are evaluated not only by their superiors but also by their peers, subordinates, and customers. This comprehensive feedback aims to provide a holistic view of an employee's performance and behavior within the organizational ecosystem. Identify the modern method of performance appraisal mentioned here.
The method is 360-Degree Appraisal.

Explanation: This is a technique where performance data is collected from all around the employee—superiors, peers, subordinates, and even clients—to ensure a fair and bias-free evaluation.

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