BUSINESS STUDIES MASTER

MORE 100 MCQS ON Chapter 6: Staffing

CBSE BOARD 2024

1. The managerial function of filling and keeping filled the positions in the organization structure is known as:

A) Organizing

B) Staffing

C) Directing

D) Controlling

Correct Answer: B) Staffing.
Board Tip: This is the exact textbook definition. Organizing creates the roles, while Staffing puts people into those roles.

PREDICTIVE

2. Staffing is often simply described as:

A) Putting the right people in the right jobs

B) Ensuring raw materials are procured on time

C) Establishing the hierarchy of authority

D) Measuring actual performance against standards

Correct Answer: A) Putting the right people in the right jobs.

COMPETENCY BASED

3. 'TechPro Solutions' hired a highly skilled software engineer for a critical project. Due to his expertise, the project was completed ahead of schedule and with zero errors. Which importance of staffing is highlighted here?

A) Optimum utilization of human resources

B) Obtaining competent personnel

C) Higher performance

D) Improves job satisfaction

Correct Answer: C) Higher performance.
Analysis: Putting the *right* person on the *right* job ensures higher performance and efficiency.

CBSE BOARD 2023

4. Which analysis enables an enterprise to assess the number and types of human resources necessary for the performance of various jobs?

A) Workforce Analysis

B) Workload Analysis

C) Environment Analysis

D) Job Analysis

Correct Answer: B) Workload Analysis.
Board Tip: 'Workload' determines how many people you *need*. 'Workforce' determines how many people you currently *have*.

ASSERTION-REASON

5. Assertion (A): Staffing is a continuous process.
Reason (R): Employees constantly leave the organization due to retirement, resignation, or death, creating vacancies that need to be filled.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: A) Both (A) and (R) are true and (R) is the correct explanation.

CBSE SAMPLE PAPER 2025

6. The concept of 'Staffing' has evolved out of:

A) Financial Management

B) Human Resource Management (HRM)

C) Marketing Management

D) Operational Management

Correct Answer: B) Human Resource Management (HRM).
Note: Staffing is a part of the broader concept of HRM.

TRICKY QUESTION

7. In a small organization, the staffing function is typically performed by all managers. However, as the organization grows larger, this function is usually handled by a specialized:

A) Production Department

B) Board of Directors

C) Human Resource Department

D) Public Relations Department

Correct Answer: C) Human Resource Department.

CASE SCENARIO

8. A factory supervisor conducted a review and found that they had 50 workers, but the production targets only required 40 workers. This situation of 'overstaffing' was discovered through:

A) Workload Analysis

B) Workforce Analysis

C) Selection Process

D) Comparing Workload and Workforce Analysis

Correct Answer: D) Comparing Workload and Workforce Analysis.
Analysis: You only know you are overstaffed or understaffed by comparing what you *need* (Workload) with what you *have* (Workforce).

CBSE BOARD 2022

9. Staffing ensures continuous survival and growth of the enterprise through the succession planning for managers. Which importance is highlighted here?

A) Optimum utilization of human resources

B) Continuous survival and growth

C) Higher performance

D) Improves job satisfaction

Correct Answer: B) Continuous survival and growth.

ASSERTION-REASON

10. Assertion (A): Staffing is an inherent part of Human Resource Management (HRM).
Reason (R): HRM is a narrower concept that only deals with hiring, while staffing deals with compensation, labor relations, and employee welfare.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: C) (A) is true, but (R) is false.
Logic: HRM is the *broader* concept that includes staffing, compensation, union relations, and legal compliance. Staffing is a subset of HRM.

PREDICTIVE

11. Which of the following is NOT a specialized activity of Human Resource Management (HRM)?

A) Analyzing jobs and collecting information about them

B) Developing compensation and incentive plans

C) Arranging finance for new machinery

D) Handling grievances and complaints

Correct Answer: C) Arranging finance for new machinery.
Note: This is the function of Financial Management, not HRM.

CBSE BOARD 2021

12. By providing fair compensation and ensuring a safe working environment, the staffing function helps in:

A) Discovering competent personnel

B) Improving job satisfaction and morale of employees

C) Survival and growth

D) Workload analysis

Correct Answer: B) Improving job satisfaction and morale of employees.

COMPETENCY BASED

13. A company decides to expand its operations by opening 5 new branches. The HR manager is tasked with finding out exactly how many Branch Managers, Cashiers, and Security Guards will be needed. This process is known as:

A) Estimating manpower requirements

B) Recruitment

C) Selection

D) Placement

Correct Answer: A) Estimating manpower requirements.
Analysis: This is the very first step of the staffing process—determining the number and type of people required.

TRICKY QUESTION

14. What does the "Type" of human resources imply during manpower planning?

A) The physical number of people needed

B) The educational qualifications, skills, and experience required

C) The gender of the employees

D) The salary budget available

Correct Answer: B) The educational qualifications, skills, and experience required.

CBSE BOARD 2024

15. Proper staffing prevents under-utilization of personnel and high labor costs by avoiding overstaffing. Which importance is highlighted?

A) Competent personnel

B) Optimum utilization of human resources

C) Job satisfaction

D) Higher performance

Correct Answer: B) Optimum utilization of human resources.

CASE SCENARIO

16. The HR manager reviews the current employee database to see how many people are currently employed, what their skills are, and who is due for retirement. This step is specifically called:

A) Workload Analysis

B) Workforce Analysis

C) Recruitment

D) Placement

Correct Answer: B) Workforce Analysis.
Logic: Analyzing the existing inventory of employees (what you currently have) is workforce analysis.

CBSE SAMPLE PAPER 2025

17. Which of the following is NOT an element of Staffing?

A) Recruitment

B) Selection

C) Training

D) Directing

Correct Answer: D) Directing.
Board Tip: Directing is a separate primary function of management. The three core elements of staffing are Recruitment, Selection, and Training.

ASSERTION-REASON

18. Assertion (A): Staffing is both a line and a staff activity.
Reason (R): It is the responsibility of all line managers to staff their departments, but they are often assisted by a specialized HR (staff) department.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: A) Both (A) and (R) are true and (R) is the correct explanation.

PREDICTIVE

19. If Workforce Analysis > Workload Analysis, it means the organization is:

A) Understaffed

B) Overstaffed

C) Optimally staffed

D) Bankrupt

Correct Answer: B) Overstaffed.
Logic: If what you HAVE (Workforce) is greater than what you NEED (Workload), you have too many people.

COMPETENCY BASED

20. What action should a manager take if the comparison reveals a situation of 'Understaffing'?

A) Initiate the process of recruitment

B) Terminate employees

C) Transfer employees to another branch

D) Stop production immediately

Correct Answer: A) Initiate the process of recruitment.
Analysis: Understaffing means you need more people, so the next logical step is to search for and encourage candidates to apply (Recruitment).

CBSE BOARD 2023

21. "It involves searching for prospective employees and stimulating them to apply for jobs." This definition refers to:

A) Selection

B) Placement

C) Recruitment

D) Training

Correct Answer: C) Recruitment.

TRICKY QUESTION

22. Why is staffing considered the most vital asset of an organization?

A) Because physical resources cannot act on their own without human intervention

B) Because human resources are the cheapest asset

C) Because computers are replacing all manual jobs

D) Because it is a legal requirement

Correct Answer: A) Because physical resources cannot act on their own without human intervention.
Board Tip: No matter how good the machinery or capital, it is the *human element* that puts them to use.

CASE SCENARIO

23. In earlier times, factory owners simply hired labor off the streets and fired them at will. Today, large corporations have massive departments dedicated entirely to managing union relations, employee welfare, and complex legal compensation acts. This shift represents the evolution of:

A) Scientific Management

B) Human Resource Management

C) Marketing Management

D) Financial Management

Correct Answer: B) Human Resource Management.

CBSE BOARD 2022

24. What is the next step immediately after 'Estimating Manpower Requirements' in the staffing process?

A) Selection

B) Placement and Orientation

C) Recruitment

D) Training and Development

Correct Answer: C) Recruitment.

FINAL MASTER QUESTION

25. A manager decides he needs 5 experienced engineers (Workload) and finds out he currently has 3 experienced engineers and 2 trainees (Workforce). He concludes he is understaffed by 2 experienced engineers and overstaffed by 2 trainees. This entire process is a part of:

A) Recruitment

B) Selection

C) Estimating Manpower Requirements

D) Placement

Correct Answer: C) Estimating Manpower Requirements.
Final Analysis: The act of comparing workload and workforce to find the exact gap is the essence of estimating manpower requirements.

CBSE BOARD 2024

26. Which source of recruitment involves shifting an employee from one job to another without a substantive change in the responsibilities and status of the employee?

A) Promotion

B) Transfer

C) Direct Recruitment

D) Placement Agencies

Correct Answer: B) Transfer.
Board Tip: Transfer is a horizontal movement. Promotion is a vertical movement involving higher pay and status.

COMPETENCY BASED

27. 'SmartWeb IT' needs to hire 50 young, enthusiastic software developers who are aware of the latest programming languages. Which source of recruitment should the HR manager use?

A) Casual Callers

B) Labour Contractors

C) Campus Recruitment

D) Promotions

Correct Answer: C) Campus Recruitment.
Logic: To get young talent straight out of educational institutions with knowledge of the latest technology, campus recruitment is the best external source.

PREDICTIVE

28. Recruitment is considered a 'positive' process because:

A) It guarantees a job to everyone who applies

B) It involves rejecting unqualified candidates

C) It aims at attracting a large number of candidates to apply for the given vacancies

D) It focuses on training existing employees

Correct Answer: C) It aims at attracting a large number of candidates to apply for the given vacancies.
Note: It is positive because the goal is to maximize the applicant pool.

ASSERTION-REASON

29. Assertion (A): Internal sources of recruitment restrict the induction of 'fresh blood' into the organization.
Reason (R): When vacancies are filled through internal promotions or transfers, new ideas and outside talent are not brought in.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: A) Both (A) and (R) are true and (R) is the correct explanation.
Logic: This is a major limitation of internal recruitment; it can lead to stagnation of ideas.

CBSE BOARD 2023

30. Under which external source of recruitment is a notice placed on the notice-board of the enterprise specifying the details of the jobs available?

A) Casual Callers

B) Direct Recruitment

C) Employment Exchanges

D) Web Publishing

Correct Answer: B) Direct Recruitment.
Board Tip: This is mostly used for filling casual vacancies of unskilled or semi-skilled workers (badli workers).

CASE SCENARIO

31. Many reputed business organizations keep a database of unsolicited applicants in their offices. When a vacancy arises, they screen this database to fill the position. This source is known as:

A) Recommendations of employees

B) Casual Callers

C) Placement Agencies

D) Employment Exchanges

Correct Answer: B) Casual Callers.
Analysis: 'Casual callers' refers to the waiting list of job seekers who drop their resumes at the company without any formal job advertisement.

CBSE SAMPLE PAPER 2025

32. The process of choosing the best candidate from the pool of prospective candidates developed at the stage of recruitment is known as:

A) Training

B) Placement

C) Selection

D) Orientation

Correct Answer: C) Selection.

TRICKY QUESTION

33. Selection is considered a 'negative' process because:

A) It discourages people from applying

B) The number of rejected candidates is generally more than the number of selected candidates

C) It creates a negative environment in the office

D) It lowers the morale of existing employees

Correct Answer: B) The number of rejected candidates is generally more than the number of selected candidates.

CBSE BOARD 2022

34. Which test measures an individual's potential for learning new skills and indicates their capacity to develop?

A) Trade Test

B) Aptitude Test

C) Personality Test

D) Intelligence Test

Correct Answer: B) Aptitude Test.
Board Tip: Aptitude = Potential to learn *new* skills. Trade = Measure of *existing* skills.

COMPETENCY BASED

35. A company is hiring a senior accountant. During the selection process, the candidate is asked to solve a complex balance sheet problem to prove their current proficiency in accounting. Which test is being conducted?

A) Intelligence Test

B) Interest Test

C) Trade Test

D) Aptitude Test

Correct Answer: C) Trade Test.
Analysis: Testing the actual, existing skills the candidate claims to already possess is a Trade Test.

CBSE BOARD 2021

36. What is the first step in the Selection Process?

A) Selection Tests

B) Employment Interview

C) Preliminary Screening

D) Reference and Background Checks

Correct Answer: C) Preliminary Screening.
Note: This helps the HR manager eliminate unqualified or unfit job seekers based on the information supplied in the application forms.

ASSERTION-REASON

37. Assertion (A): An Employment Interview is a formal, in-depth conversation conducted to evaluate the applicant's acceptability.
Reason (R): The interviewer seeks to gather more information, while the applicant gets a chance to understand the company's expectations.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: A) Both (A) and (R) are true and (R) is the correct explanation.

PREDICTIVE

38. A test used to discover a candidate's pattern of involvement and fascination in a specific area of work is called an:

A) Intelligence Test

B) Aptitude Test

C) Interest Test

D) Personality Test

Correct Answer: C) Interest Test.

CASE SCENARIO

39. After Mr. Rohan cleared his interviews, the HR department called his previous employer to verify his past conduct, character, and work ethic. This step in the selection process is known as:

A) Preliminary Screening

B) Selection Decision

C) Reference and Background Checks

D) Job Offer

Correct Answer: C) Reference and Background Checks.

CBSE BOARD 2024

40. The 'Contract of Employment' typically includes which of the following?

A) Job title and duties

B) Pay and allowances

C) Leave rules and working hours

D) All of the above

Correct Answer: D) All of the above.
Note: This is the final written document exchanged after the job offer is accepted.

TRICKY QUESTION

41. Which of the following is an internal source of recruitment that serves as a tool to motivate employees to perform better?

A) Transfer

B) Casual Callers

C) Promotion

D) Recommendations

Correct Answer: C) Promotion.
Logic: Because promotion comes with higher status, pay, and responsibility, it heavily motivates employees to work hard to achieve it.

CBSE SAMPLE PAPER 2025

42. Introducing the selected employee to other employees and familiarizing him with the rules and policies of the organization is called:

A) Placement

B) Orientation (Induction)

C) Training

D) Selection

Correct Answer: B) Orientation (Induction).

ASSERTION-REASON

43. Assertion (A): Placement means occupying the post for which the person has been selected.
Reason (R): Once the job offer has been accepted, the candidate reports for duty and takes charge of the specific job assigned to him.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: A) Both (A) and (R) are true and (R) is the correct explanation.

COMPETENCY BASED

44. A factory worker is taught how to operate a newly imported CNC machine safely and efficiently. This process of increasing his knowledge and skills for this *particular* job is called:

A) Education

B) Development

C) Training

D) Orientation

Correct Answer: C) Training.
Analysis: Training is specific to the current job. 'Development' focuses on the overall growth of the employee for future roles.

CBSE BOARD 2023

45. Which of the following is a benefit of Training to the Organization?

A) It helps the employee earn more money

B) It reduces absenteeism and employee turnover

C) It makes the employee more marketable to other firms

D) It provides satisfaction to the employee

Correct Answer: B) It reduces absenteeism and employee turnover.
Board Tip: Pay close attention to whether the question asks for benefits to the *Organization* or to the *Employee*.

TRICKY QUESTION

46. Which method of training is conducted *away* from the actual work floor, using dummy models of machinery to prevent damage to expensive equipment?

A) Apprenticeship Programme

B) Internship Training

C) Vestibule Training

D) Job Rotation

Correct Answer: C) Vestibule Training.
Logic: This is an "Off-the-job" training method used when handling highly sophisticated or dangerous machinery.

CASE SCENARIO

47. Rahul is pursuing his final year of engineering. His college has tied up with an IT company where he goes to work for 3 months to gain practical experience while studying. This is an example of:

A) Vestibule Training

B) Apprenticeship Training

C) Internship Training

D) Induction Training

Correct Answer: C) Internship Training.
Analysis: Internship is a joint programme of training in which educational institutions and corporate firms cooperate.

CBSE BOARD 2021

48. A master worker is appointed to guide a learner to acquire a higher level of skill in trades like plumbing, electrician work, or iron welding. This method of training is called:

A) Internship Training

B) Vestibule Training

C) Apprenticeship Programme

D) Orientation

Correct Answer: C) Apprenticeship Programme.
Note: This is an "On-the-job" method where the trainee spends a prescribed amount of time working under an experienced guide.

ASSERTION-REASON

49. Assertion (A): Websites like Naukri.com and Monster.com are popular external sources of recruitment.
Reason (R): Web publishing provides a vast reach, allowing companies to attract candidates from all over the world efficiently.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: A) Both (A) and (R) are true and (R) is the correct explanation.

FINAL MASTER QUESTION

50. Arrange the following steps of the Selection Process in the correct chronological order:
(i) Employment Interview
(ii) Selection Tests
(iii) Preliminary Screening
(iv) Selection Decision
(v) Reference and Background Checks
(vi) Job Offer

A) (iii), (ii), (i), (v), (iv), (vi)

B) (iii), (i), (ii), (v), (iv), (vi)

C) (iii), (ii), (v), (i), (iv), (vi)

D) (ii), (iii), (i), (v), (iv), (vi)

Correct Answer: A) (iii), (ii), (i), (v), (iv), (vi).
Final Analysis: Always remember the sequence: Screen applications -> Test abilities -> Interview face-to-face -> Check references -> Make the decision -> Offer the job.

CBSE BOARD 2024

51. The process of increasing the knowledge and skills of an employee for doing a particular job is known as:

A) Development

B) Training

C) Education

D) Orientation

Correct Answer: B) Training.
Board Tip: Training is job-specific. Development is career-specific and focuses on overall growth.

PREDICTIVE

52. Which of the following is an 'On-the-job' training method?

A) Vestibule Training

B) Classroom Lectures

C) Case Study Method

D) Apprenticeship Programme

Correct Answer: D) Apprenticeship Programme.
Logic: The trainee is placed under the guidance of a master worker directly on the workplace floor.

COMPETENCY BASED

53. In a bank, a newly hired management trainee is shifted from the Cash counter to the Loans department, and then to the Customer Service desk every three months. This training method is called:

A) Internship

B) Vestibule Training

C) Job Rotation

D) Coaching

Correct Answer: C) Job Rotation.
Analysis: Shifting trainees from one department to another gives them a broader understanding of all parts of the business.

CBSE BOARD 2023

54. Which training method is most suitable when employees are required to handle sophisticated machinery and equipment without disrupting the actual production line?

A) Vestibule Training

B) Apprenticeship

C) Internship

D) Job Rotation

Correct Answer: A) Vestibule Training.
Board Tip: This is an off-the-job method where a dummy model of the machinery is created away from the main factory floor.

ASSERTION-REASON

55. Assertion (A): Development is a wider concept than Training.
Reason (R): Training imparts skills for a specific job, whereas development involves the overall growth and realization of an employee's potential.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: A) Both (A) and (R) are true and (R) is the correct explanation.

CBSE SAMPLE PAPER 2025

56. Evaluating an employee's current and past performance against certain predetermined standards is known as:

A) Placement

B) Selection Decision

C) Performance Appraisal

D) Job Analysis

Correct Answer: C) Performance Appraisal.

TRICKY QUESTION

57. Wages and salaries that are paid on the basis of the number of units produced by a worker are called:

A) Time-based pay

B) Performance-based pay (Piece wage system)

C) Indirect compensation

D) Employee welfare

Correct Answer: B) Performance-based pay (Piece wage system).
Logic: If you pay per unit produced, it is performance-based. If you pay per day or per month, it is time-based.

CASE SCENARIO

58. The top management of a school hired a new Principal directly from another state. The existing Vice-Principals, who were hoping for a promotion, felt demoralized and resigned. Which limitation of external recruitment is highlighted here?

A) It is an expensive process

B) It is a lengthy process

C) Dissatisfaction among existing staff

D) Danger of 'inbreeding'

Correct Answer: C) Dissatisfaction among existing staff.
Analysis: External hiring for senior posts often causes heartburn among current employees who feel their loyalty and hard work were ignored.

CBSE BOARD 2022

59. "It stops the infusion of new blood into the organization." This is a limitation of:

A) External Recruitment

B) Internal Recruitment

C) Performance Appraisal

D) Vestibule Training

Correct Answer: B) Internal Recruitment.

PREDICTIVE

60. Which selection test provides clues to a person's emotions, reactions, maturity, and value system?

A) Intelligence Test

B) Aptitude Test

C) Personality Test

D) Trade Test

Correct Answer: C) Personality Test.
Board Tip: These tests are notoriously difficult to design and evaluate because they probe into an individual's psychological makeup.

COMPETENCY BASED

61. An IT company wants to hire a manager who not only has current technical skills but also possesses the mental capability to learn emerging AI technologies quickly. Which two tests should the HR conduct?

A) Trade Test and Personality Test

B) Aptitude Test and Interest Test

C) Trade Test and Aptitude Test

D) Intelligence Test and Interest Test

Correct Answer: C) Trade Test and Aptitude Test.
Analysis: Current technical skills = Trade Test. Capability to learn new tech = Aptitude Test.

CBSE BOARD 2021

62. Which of the following is an indicator of a person's learning ability or the ability to make decisions and judgments?

A) Aptitude Test

B) Intelligence Test

C) Personality Test

D) Interest Test

Correct Answer: B) Intelligence Test.
Note: Intelligence tests measure the IQ of an individual, which reflects their general learning ability.

ASSERTION-REASON

63. Assertion (A): Staffing is a continuous managerial function.
Reason (R): In an established enterprise, staffing is required only when people leave the organization.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: C) (A) is true, but (R) is false.
Logic: Staffing is needed not only when people leave, but also for continuous training, appraisal, promotion, and when the company expands.

CASE SCENARIO

64. A candidate clears the interview and the background check for the post of an airline pilot. However, before issuing the final job offer, the airline asks him to visit an authorized hospital to check his eyesight and heart condition. Which step of selection is this?

A) Selection Decision

B) Medical Examination

C) Job Offer

D) Contract of Employment

Correct Answer: B) Medical Examination.

TRICKY QUESTION

65. The document that contains the date by which the appointee must report on duty is called the _________, whereas the document detailing the rules, leave, and pay is the _________.

A) Contract of Employment, Job Offer

B) Job Offer, Contract of Employment

C) Medical Fitness Certificate, Job Offer

D) Appointment Letter, Selection Decision

Correct Answer: B) Job Offer, Contract of Employment.

CBSE BOARD 2024

66. The process of introducing a selected employee to other employees and familiarizing them with the rules and policies of the organization is called:

A) Placement

B) Orientation

C) Training

D) Development

Correct Answer: B) Orientation.
Board Tip: Also known as Induction. It helps the new employee feel comfortable and settle into the new environment.

COMPETENCY BASED

67. The HR manager decides to promote the current Assistant Sales Manager to the post of General Sales Manager. Which of the following statements is true regarding this decision?

A) It is an external source of recruitment

B) It involves a horizontal shift in the organizational structure

C) It boosts the morale of the employee and is cheaper than external hiring

D) It guarantees that new ideas will be brought into the marketing department

Correct Answer: C) It boosts the morale of the employee and is cheaper than external hiring.

PREDICTIVE

68. Which of the following forms of compensation involves offering employees a share of the company's profits to motivate them?

A) Time-based wages

B) Piece-rate wages

C) Performance Appraisal

D) Direct Financial Payments (Incentives/Bonus)

Correct Answer: D) Direct Financial Payments (Incentives/Bonus).

ASSERTION-REASON

69. Assertion (A): Recruitment is a positive process, while selection is a negative process.
Reason (R): Recruitment aims to attract maximum applicants, whereas selection aims to eliminate unqualified candidates, often rejecting more than it selects.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: A) Both (A) and (R) are true and (R) is the correct explanation.

CBSE BOARD 2023

70. Organizations often use services of external agencies that compile biodatas of a large number of candidates and recommend suitable names to their clients for a fee. These agencies are called:

A) Employment Exchanges

B) Placement Agencies and Management Consultants

C) Labour Contractors

D) Campus Recruiters

Correct Answer: B) Placement Agencies and Management Consultants.
Note: Employment exchanges are run by the government. Placement agencies are private firms acting as middlemen.

CASE SCENARIO

71. An infrastructure company needs to hire 500 unskilled laborers for a 6-month highway project. They contact a middleman who has direct links with workers in rural villages. This source of recruitment is:

A) Direct Recruitment

B) Web Publishing

C) Labour Contractors

D) Casual Callers

Correct Answer: C) Labour Contractors.
Analysis: Labour contractors maintain close contacts with laborers and can provide a large number of unskilled workers at short notice.

TRICKY QUESTION

72. Which of the following external sources of recruitment is specifically run by the Government to bring job seekers and employers together?

A) Placement Agencies

B) Labour Contractors

C) Employment Exchanges

D) Management Consultants

Correct Answer: C) Employment Exchanges.

CBSE SAMPLE PAPER 2025

73. The step in the staffing process where an employee is evaluated to decide their future promotion, salary increment, or training needs is:

A) Selection

B) Placement

C) Compensation

D) Performance Appraisal

Correct Answer: D) Performance Appraisal.

COMPETENCY BASED

74. Training equips an employee to handle a specific job, while development helps in:

A) Making the employee a master of only one machine

B) Shaping the overall personality and preparing the employee for higher-level future responsibilities

C) Reducing the salary of the employee

D) Demoting the employee

Correct Answer: B) Shaping the overall personality and preparing the employee for higher-level future responsibilities.

FINAL MASTER QUESTION

75. Match the Training Method with its correct Description:
(i) Vestibule Training
(ii) Apprenticeship
(iii) Internship

With:
(a) Joint program between educational institutes and companies
(b) Trainee works under a master worker for a prescribed time
(c) Training on dummy equipment away from the work floor

A) (i)-(c), (ii)-(b), (iii)-(a)

B) (i)-(b), (ii)-(c), (iii)-(a)

C) (i)-(a), (ii)-(b), (iii)-(c)

D) (i)-(c), (ii)-(a), (iii)-(b)

Correct Answer: A) (i)-(c), (ii)-(b), (iii)-(a).
Final Analysis: Memorizing these three specific methods guarantees you can solve almost any training-related case study.

CBSE BOARD 2024

76. Which of the following is considered an 'Indirect Financial Payment' in compensation?

A) Basic Salary

B) Performance Bonus

C) Employer's contribution to Provident Fund (PF)

D) Daily wages

Correct Answer: C) Employer's contribution to Provident Fund (PF).
Board Tip: Direct payments are cash in hand (wages, salaries, bonuses). Indirect payments are benefits/perks like PF, insurance, and paid vacations.

PREDICTIVE

77. The process of searching for prospective employees and stimulating them to apply for jobs is called:

A) Selection

B) Orientation

C) Recruitment

D) Placement

Correct Answer: C) Recruitment.

COMPETENCY BASED

78. 'TechNova' wants to fill a senior managerial position. Instead of advertising in newspapers, the HR manager asks the current Department Heads to suggest suitable candidates they know professionally. This source of recruitment is:

A) Direct Recruitment

B) Recommendation of Employees

C) Placement Agencies

D) Casual Callers

Correct Answer: B) Recommendation of Employees.
Analysis: This is a highly reliable external source because the existing employees act as guarantors for the new candidates' character and capability.

CBSE BOARD 2023

79. Which step of the staffing process involves assigning a specific rank and responsibility to an individual?

A) Training

B) Placement

C) Selection

D) Orientation

Correct Answer: B) Placement.
Note: Placement means occupying the post or desk for which the person has been selected.

ASSERTION-REASON

80. Assertion (A): Direct recruitment is usually done for filling up casual vacancies of unskilled or semi-skilled workers.
Reason (R): It is a very inexpensive method of recruitment as no advertisement cost is involved.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: A) Both (A) and (R) are true and (R) is the correct explanation.
Logic: Placing a notice on the factory gate (direct recruitment) costs nothing, making it perfect for daily-wage labor.

TRICKY QUESTION

81. Internal sources of recruitment are generally considered better than external sources because:

A) They bring in fresh ideas

B) They offer a wider choice of candidates

C) They are economical and boost employee morale

D) They completely avoid the problem of 'inbreeding'

Correct Answer: C) They are economical and boost employee morale.
Board Tip: Bringing in "fresh ideas" and offering a "wider choice" are advantages of *External* recruitment, not Internal.

CBSE SAMPLE PAPER 2025

82. The purpose of a 'Preliminary Screening' interview is to:

A) Finalize the salary package

B) Eliminate unqualified or unfit applicants

C) Test the candidate's IQ

D) Introduce the candidate to the CEO

Correct Answer: B) Eliminate unqualified or unfit applicants.

CASE SCENARIO

83. A bank wants to hire cashiers. During the selection process, they conduct a test to measure the speed and accuracy with which candidates can count bundles of cash and type numbers into a software system. This is an example of a/an:

A) Personality Test

B) Trade Test

C) Intelligence Test

D) Interest Test

Correct Answer: B) Trade Test.
Analysis: They are testing the *existing skills* directly required for the job at that exact moment.

CBSE BOARD 2022

84. Which step of the staffing process includes promotions and transfers?

A) Training and Development

B) Promotion and Career Planning

C) Compensation

D) Placement and Orientation

Correct Answer: B) Promotion and Career Planning.

COMPETENCY BASED

85. If a firm needs a specialized civil engineer for a highly technical bridge project, which external source of recruitment would be LEAST effective?

A) Management Consultants

B) Web Publishing (LinkedIn/Naukri)

C) Direct Recruitment (Notice on factory gate)

D) Advertisement in professional journals

Correct Answer: C) Direct Recruitment (Notice on factory gate).
Logic: Direct recruitment is exclusively for unskilled/daily-wage labor. Highly specialized professionals will not apply via a factory gate notice.

CBSE BOARD 2021

86. Development of employees is focused on:

A) Current job performance only

B) Overall growth of the employee for future roles

C) Teaching them how to operate a specific new machine

D) Reducing their salary expectations

Correct Answer: B) Overall growth of the employee for future roles.

TRICKY QUESTION

87. A company relies heavily on the 'Grapevine' to find out which employee might be thinking of resigning, so they can plan for replacements. The grapevine is a part of:

A) Formal Staffing Process

B) Informal Organization

C) External Recruitment

D) Scientific Management

Correct Answer: B) Informal Organization.

ASSERTION-REASON

88. Assertion (A): Advertising on television and newspapers is an external source of recruitment.
Reason (R): Advertisements provide a wide choice and bring in candidates from outside the organization.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: A) Both (A) and (R) are true and (R) is the correct explanation.

CBSE BOARD 2024

89. Which of the following statements about 'Training' is false?

A) It is job-oriented

B) It is a short-term process

C) It is meant for overall career growth

D) It improves efficiency and productivity

Correct Answer: C) It is meant for overall career growth.
Board Tip: Overall career growth is the objective of "Development," not "Training."

CASE SCENARIO

90. A publishing house requires typists. They need candidates who not only have a fast typing speed right now but also have the potential to learn a newly developed typing software quickly. The HR should conduct a:

A) Trade Test only

B) Aptitude Test only

C) Trade Test and Aptitude Test

D) Intelligence Test and Personality Test

Correct Answer: C) Trade Test and Aptitude Test.
Analysis: Fast typing right now = Trade Test. Potential to learn new software = Aptitude Test.

PREDICTIVE

91. The primary purpose of 'Reference and Background Checks' is to:

A) Check the medical fitness of the candidate

B) Verify the authenticity of information provided by the applicant and check character

C) Offer the job contract

D) Decide the salary package

Correct Answer: B) Verify the authenticity of information provided by the applicant and check character.

CBSE SAMPLE PAPER 2025

92. Which of the following is NOT an advantage of internal recruitment?

A) Employees are motivated to improve performance

B) It is a cheaper source of recruitment

C) It brings new, innovative ideas into the business

D) It simplifies the process of selection

Correct Answer: C) It brings new, innovative ideas into the business.

COMPETENCY BASED

93. During campus recruitment, an interviewer asks a candidate, "How do you usually handle conflict with team members?" The interviewer is attempting to gauge the candidate's maturity and emotional stability. Which test does this represent?

A) Intelligence Test

B) Personality Test

C) Trade Test

D) Aptitude Test

Correct Answer: B) Personality Test.
Analysis: Conflict resolution, emotional stability, and maturity are core components of a person's psychological and emotional makeup (personality).

CBSE BOARD 2023

94. "It evaluates an employee’s current and/or past performance as against certain predetermined standards." This refers to:

A) Recruitment

B) Selection Tests

C) Performance Appraisal

D) Compensation

Correct Answer: C) Performance Appraisal.

ASSERTION-REASON

95. Assertion (A): Under the piece wage system, employees are highly motivated to produce more.
Reason (R): They are paid strictly based on the number of hours they spend in the factory.

A) Both (A) and (R) are true and (R) is the correct explanation.

B) Both (A) and (R) are true but (R) is NOT the explanation.

C) (A) is true, but (R) is false.

D) (A) is false, but (R) is true.

Correct Answer: C) (A) is true, but (R) is false.
Logic: The piece wage system pays based on the *number of units produced* (performance), not the hours spent (time-based).

TRICKY QUESTION

96. 'Training' is a process of:

A) Learning

B) Teaching

C) Both Learning and Teaching

D) None of the above

Correct Answer: C) Both Learning and Teaching.

CBSE BOARD 2021

97. Which of the following is NOT an off-the-job training method?

A) Vestibule Training

B) Case Study

C) Apprenticeship Programme

D) Films / Video Lectures

Correct Answer: C) Apprenticeship Programme.
Board Tip: Apprenticeship is heavily 'On-the-job' as the trainee works on the actual shop floor under a master worker.

CASE SCENARIO

98. A company is suffering from high labor turnover and low productivity. The HR manager suggests that a systematic process of instructing employees on how to do their current jobs better will solve both issues. What process is the HR manager suggesting?

A) External Recruitment

B) Transfers

C) Training

D) Selection Tests

Correct Answer: C) Training.
Analysis: Training directly improves current job performance (productivity) and boosts employee morale, which lowers turnover (quitting rates).

PREDICTIVE

99. Staffing is a function which all managers need to perform. Therefore, it is a:

A) Pervasive function

B) Continuous function

C) One-time activity

D) Sole responsibility of the HR department

Correct Answer: A) Pervasive function.

FINAL MASTER QUESTION

100. Match the Selection Tests with what they measure:
(i) Trade Test
(ii) Intelligence Test
(iii) Aptitude Test

With:
(a) Capacity to learn new skills
(b) Existing skills
(c) General learning ability/IQ

A) (i)-(b), (ii)-(c), (iii)-(a)

B) (i)-(a), (ii)-(b), (iii)-(c)

C) (i)-(c), (ii)-(b), (iii)-(a)

D) (i)-(b), (ii)-(a), (iii)-(c)

Correct Answer: A) (i)-(b), (ii)-(c), (iii)-(a).
Final Analysis: Memorize this trio perfectly! Trade = Now, Aptitude = Future Potential, Intelligence = Overall IQ.

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Chapter 6 Mastered!

Brilliant work! You have successfully completed all 100 MCQs for Staffing.
A strong grasp of Recruitment and Selection nuances is your key to conquering Case Studies!